RETURN AND REFUND POLICY
Effective date: 2021-12-19
Last updated: 2021-12-19
Thank you for shopping at Plumcanyonnursery.com
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
All product(s) must be returned to Plum Canyon Nursery along with your receipt within (14) days from the delivery date for a replacement, exchange or refund.
Postage/shipping costs and risks for returns are the responsibility of the customer unless Plum Canyon Nursery shipped the wrong product(s) or the product(s) arrived damaged.
All claims for shortages or damages must be reported to customer service at firstname.lastname@example.org on the day of delivery.
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Carefully examine your product upon receipt. All returns must be reasonable, in Plum Canyon Nursery’s sole discretion.
Any return requests or returned products received after the above-mentioned periods will not be honoured, nor will such products be returned to you.
Excessive returns or improper return activity may be deemed an abuse of Plum Canyon Nursery’s return policy. OUR GUARANTEE DOES NOT COVER: Products that have been substantially used; Products and packaging that have been broken or damaged through misuse; Large-scale, excessive returns as determined by Plum Canyon Nursery, at its sole discretion.
Once an order has been successfully placed through www.plumcanyonnursery.com it cannot be cancelled.
If you have any questions about our Returns and Refunds Policy, please contact us: